Cyber security: Phishing and fraud

COVID-19: be aware of increased phishing scams and criminals pretending to be established organisations or partners.

Hackers and cyber scammers are taking advantage of the coronavirus disease (COVID-19) pandemic by sending fraudulent email and WhatsApp messages or other channels of communication that attempt to trick you into clicking on malicious links or opening attachments.

These actions can reveal your user name and password, which can be used to steal money or sensitive information.

If you are contacted by a person or organisation that appears to be Gavi, or any of our Alliance partners, please verify their authenticity before responding. Awareness and diligence can help you evaluate whether a message is authentic or a potential scam.

You can do this by:

  • verifying claims and offers in any suspicious communication via trusted websites or known phone numbers
  • hovering over links in an email to preview its true source; links that look legitimate can be masks for dangerous links
  • not clicking or responding to suspicious emails
  • forwarding the suspicious email/correspondence to itsecurity@gavi.org.

Gavi, the Vaccine Alliance and our partners will:

  • never ask for your username or password to access safety information
  • never email attachments you didn’t ask for
  • never charge money to apply for a job, register for a conference, or reserve a hotel
  • never conduct lotteries or offer prizes, grants, certificates or funding through email.

Be on alert when you receive an email with any link or attachments containing any reference to Gavi or our Alliance partners. It might be a cyberattack.

Beware that criminals use email, websites, phone calls, text messages, and even fax messages for their scams. You can verify if communication is legit by contacting Gavi directly.

Contact Gavi

Last updated: 20 Nov 2020

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