Orange is one of the world’s leading telecommunications operators with sales of EUR 41 billion in 2018 and 151,000 employees worldwide at 31 December 2018, including 92,000 employees in France. The Group has a total customer base of 264 million customers worldwide at 31 December 2018, including 204 million mobile customers and 20 million fixed broadband customers. The Group is present in 27 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. 

In addition to reshaping societies, digital technology is opening up new growth opportunities for Orange. The overarching aim of the company is to build a more intelligent, more open and more responsible society. That involves rising to the challenges that the digital revolution is bringing about, i.e. harnessing innovation to make it useful and make sure its benefits reach as many people as possible.

Gavi and Orange Middle East and Africa recognise the importance of mobile health solutions to improve the efficiency of national health systems, especially in reaching the millions of children who continue to miss out on life-saving vaccines that protect them for life.

In 2018, Gavi, the Cote d’Ivoire Ministry of Health, and Orange Cote d’Ivoire signed a three-way partnership agreement to design and implement ‘mVaccin,’ a cell phone application to help health agents collect data to create personalized electronic immunization schedules and conduct a more customized and timelier follow-up of the mother/child pair to reduce dropouts. The solution has been adjusted post-pandemic to help the EPI (Expanded Program on Immunization) with:

  • Identification and research of zero-doses and incomplete vaccinated children by automatically identifying areas with more people lost to sight. Thanks to a transfer module, the solution also makes it possible to follow the movement of the target populations
  • Awareness raising and communication thanks to targeted and tailor-made campaigns: sending awareness SMS & voice messages in the language spoken by the mother according to the immediate or short-term needs of the EPI. Increasing demand is capital for a country like Côte d'Ivoire, which has fallen back to a vaccination coverage below 80% – even if transitioning.
  • Electronic exchange of VPD surveillance data with targeted vaccination campaigns and response to epidemics thanks to the integration of epidemiological surveillance forms into the vaccination application

Today more than 32,000 mother/child pairs are registered on the solution, and more than 1,000 health workers are trained in 17 priority health districts in Côte d'Ivoire. The project will gradually increase its coverage to 56 out of 113 health districts in Côte d'Ivoire, representing 50% of all districts. In 2023, the project will cover an additional 12 districts.

Gavi is also working closely with Orange in Sierra Leone to provide off-grid renewable electricity generation and storage systems and Internet connectivity to rural health facilities that are not covered by the country's current CCEOP. By strengthening rural health facility capacity, bringing in power, connectivity, and purified water, the project aims to increase the operational capacity of health facilities, facilitate data connectivity, improve the community level appreciation of health facilities, and ensure greater utilisation of immunization and primary health care services. This concept, developed by Power Africa Sierra Leone, Orange, and Gavi, focuses on testing, refining, and proving a low-cost, high-impact replication methodology for delivering MicroUtilities to remote rural health facilities through a public-private partnership. The MicroUtilities project received extensive and high-level visibility from USAID, which has invited Gavi to join the newly created Healthcare Electrification and Telecommunication Alliance (HETA), which will enhance health services and assist in COVID-19 response efforts by providing reliable, renewable, and affordable electricity in healthcare facilities across sub-Saharan Africa. This catalytic global infrastructure initiative, inspired by the Sierra Leone Gavi – Orange – USAID - MoH partnership, was announced by President Biden at the Carbis Bay G7 Summit. 16 Health Facilities have already been equipped with solar panels through this project in Sierra Leone. The following countries of expansion of this healthgrid project are Eswatini and Tanzania.

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