Orange is one of the world’s leading telecommunications operators and a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services.

In addition to reshaping societies, digital technology is opening new growth opportunities for Orange. The overarching aim of the company is to build a more intelligent, more open and more responsible society. That involves rising to the challenges that the digital revolution is bringing about, i.e. harnessing innovation to make it useful and make sure its benefits reach as many people as possible.

Gavi and Orange Middle East and Africa recognise the importance of mobile health solutions to improve the efficiency of national health systems, especially in reaching the millions of children who continue to miss out on life-saving vaccines that protect them for life.

In 2018, Gavi, the Côte d’Ivoire Ministry of Health and Orange Côte d’Ivoire signed a three-way partnership agreement to design and implement M-Vaccin, a mobile phone app to help health agents collect data and create personalised electronic immunisation schedules that creates electronic vaccination schedules and sends caregivers text and voice reminders in seven vernacular languages. The M-Vaccin app was upgraded post-pandemic to help the Expanded Programme on Immunization (EPI) to: (1) identify and reach zero-dose and under-immunised children; (2) raise awareness with targeted communications campaigns; and (3) improve electronic exchange of vaccine-preventable disease surveillance data, thanks to the epidemiological surveillance forms in the app.

Today more than 32,000 mother/child pairs are registered on the app, and more than 1,000 health agents are trained in 17 priority health districts in Côte d’Ivoire. The project will gradually increase its coverage to 56 out of 113 health districts, representing 50% of all districts. In 2023, the project will cover an additional 12 districts.

Since 2021, Gavi has been working closely with Orange, Power Africa and RESOLVE in Sierra Leone to provide off-grid renewable electricity generation, storage systems and internet connectivity to rural health facilities, in order to increase their operational capacity and their community’s immunisation uptake. Since 2022, the project has equipped 26 health facilities with solar panels. The project has received high-level visibility: in April 2022, USAID’s Power Africa announced the creation of a five-year Global Development Alliance (GDA), investing US$ 47 million to catalyse an additional US$ 150 million dollars from partners to expand the model to 10,000 health facilities in sub-Saharan Africa through the Health Electrification and Telecommunication Alliance (HETA).

For more information about Orange, please visit https://healthcare.orange.com/en/

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