Orange is one of the world’s leading telecommunications operators and a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services.

In addition to reshaping societies, digital technology is opening new growth opportunities for Orange. The overarching aim of the company is to build a more intelligent, more open and more responsible society. That involves rising to the challenges that the digital revolution is bringing about, i.e. harnessing innovation to make it useful and make sure its benefits reach as many people as possible.

Gavi and Orange Middle East and Africa recognise the importance of mobile health solutions to improve the efficiency of national health systems, especially in reaching the millions of children who continue to miss out on life-saving vaccines that protect them for life.

In 2018, Gavi, the Côte d’Ivoire Ministry of Health, and Orange Côte d’Ivoire collaborated to create M-Vaccin – a mobile app. It assists health agents in collecting data, generates personalised immunisation schedules and sends multilingual reminders to caregivers. Post-pandemic, M-Vaccin expanded its role, aiding in identifying zero-dose children, running awareness campaigns and improving disease surveillance through epidemiological forms within the app. The digital application provides a single electronic vaccination record for each child, strengthens trust through regular reminders, rapidly identifies at-risk children, simplifies reporting, enhances strategic planning and improves overall data quality.

Currently, over 150,000 mother-child pairs are registered on the app, with 1,000 trained health agents covering 506 sanitary areas in Côte d’Ivoire. The project aims to expand its reach to all 113 health districts. In 2024, Orange responded to the Ministry of Health’s request by adding modules related to COVID-19 and malaria vaccines, leading to adjustments in performance indicators.

Since 2021, Gavi has been working closely with Orange, Power Africa and RESOLVE in Sierra Leone to provide off-grid renewable electricity generation, storage systems and internet connectivity to rural health facilities, in order to increase their operational capacity and their community’s immunisation uptake. Since 2022, the project has equipped 26 health facilities with solar panels. The project has received high-level visibility: in April 2022, USAID’s Power Africa announced the creation of a five-year Global Development Alliance (GDA), investing US$ 47 million to catalyse an additional US$ 150 million dollars from partners to expand the model to 10,000 health facilities in sub-Saharan Africa through the Health Electrification and Telecommunication Alliance (HETA).

For more information about Orange, please visit https://healthcare.orange.com/en/

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